Profile
Dependable, resourceful and self motivated business owner with 25 years experience in a service environment, Excellent customer management, budgeting and quality control skills. Acquires new skills easily.
Experience
Title/Escrow Assistant, First American Title; Hardin Montana — 2020-Present
Property and Land Title Insurance, as well as Escrow Closing Services. Manages all title and escrow aspects of a property sale, from title searches to closing services
Owner, Ruff House Critter Sitters; Hardin Montana — 2020-Present
Dog Boarding and Pet Sitting Services in Hardin Montana. Manages all aspects of a business, from marketing and website design, to customer management and direct service
Owner, April’s Pet Sitting and Dog Walking; Highland California -2001-2020
Started, Grew and scaled a business from the ground up. Dog Boarding and Pet Sitting Services in Highland, Redlands and San Bernardino. Managed all aspects of the business, including website design, marketing, customer service and direct pet care
Social Worker, County of Fresno; Fresno California -1999-2002
Worked with families working toward reunification after a period of court ordered protection. Managed over 100 cases at a time. Each case was open six to eighteen months. Extensive court writing.
Quality Control Inspector, Wawona Frozen Foods; Clovis California ’95-‘97
Lab work with the USDA / QA Management to ensure quality of frozen foods being sorted and packaged. USDA specification report writing
Education
University of Phoenix - Master of Business Administration, 2007
California State University, Fresno — BA, Sociology and Accounting, 1999
Skills
Marketing, social media platforms and traditional (flyers, ads)
Time Management, Customer Service
Technical Skills; CWS/CMS, AS400, Microsoft and Macintosh platforms,
including Word, Excel, Powerpoint, Website Design (including SEO)
OTHER EXPERIENCE
Worked in fast food during high school and college, experience with food handling and cashier skills
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